{"id":4275,"date":"2017-09-28T11:27:00","date_gmt":"2017-09-28T11:27:00","guid":{"rendered":"https:\/\/castellsimmerscom.com\/?p=4275"},"modified":"2023-02-02T10:30:50","modified_gmt":"2023-02-02T10:30:50","slug":"formal-informal-e-mail-expressions","status":"publish","type":"post","link":"https:\/\/castellsimmerscom.com\/en\/formal-informal-e-mail-expressions\/","title":{"rendered":"Formal &amp; Informal E-mail expressions"},"content":{"rendered":"<h2 style=\"\">Formal &amp; Informal E-mail expressions<\/h2>\n<h2 style=\"color: var(--tcb-skin-color-0)  !important; --tcb-applied-color: var$(--tcb-skin-color-0)  !important;\"><span style=\"--tcb-applied-color: var$(--tcb-skin-color-0)  !important;\">The importance of writing well<\/span><\/h2>\n<p>So, today we are going to be looking at one of the most frequently asked about topics I get from my subscribers. How can I improve the clarity of my emails and make them more formal? What is the difference between formal and informal language when writing.<\/p>\n<p>To my dismay, e-mail along with apps like \u201cWhatsapp\u201d, Skype chat, well any messaging client really, have led to an overall decline in the use of forma writing. Nowadays, people are writing emails so frequently that the art of proficient writing is being lost as we seek to reply faster and be more productive.<\/p>\n<p>The importance of writing well cannot be overstated. Secondly, the challenges of writing in a second language also mean that we should pay extra attention to how we write. I have seen one to many times, where people have offended or upset a client or colleague with overly direct, informal or poorly structured emails. Students must remember that in English there is a certain degree of politeness that accompanies oral and written communication and being too direct can sound rude.<\/p>\n<p>So, let\u2019s take a look at what type of language we can use to sound more formal in our email communication. To do this I am going to break the email down into its various parts, and offer you some diverse types of email scenarios.<\/p>\n<h4>Greetings<\/h4>\n<p>It\u2019s important to think about the correct way to address the person you are emailing.<\/p>\n<p><strong>Formal E-mail when we know the name.<\/strong><\/p>\n<p><strong>&nbsp;<\/strong>Dear Mr Smith,<\/p>\n<p>Dear Mrs Smith, (married)<\/p>\n<p>Dear Miss Smith, (single)<\/p>\n<p>Dear Ms Smith, (don\u2019t know)<\/p>\n<p>Yours sincerely,<\/p>\n<p><strong>Formal E-mail when we don\u2019t know the name.<\/strong><\/p>\n<p>Dear Sir\/Madam,<\/p>\n<p>To whom it may concern,<\/p>\n<p>Yours faithfully,<\/p>\n<p><strong>Semi-formal E-mail.<\/strong><\/p>\n<p>Dear Mr\/Mrs Smith,<\/p>\n<p>Love\/Regards\/Best wishes\/Yours,<\/p>\n<p><strong>Informal E-mail.<\/strong><\/p>\n<p><strong>&nbsp;<\/strong>Dear Paul,<\/p>\n<p>Hi Paul,<\/p>\n<p>Hello Paul,<\/p>\n<p>Love\/Regards\/Best wishes\/Yours,<\/p>\n<h4>Body &amp; Closing Remarks<\/h4>\n<p>In the next section, we are going to break down different scenarios. The key to writing effectively is thinking about your audience and the different situations. For example, try and identify what type of e-mail you are writing before you start writing it. This will help you to get the style and tone right.<\/p>\n<p>Below, I am going to look at the body and closing remarks. You will see that there are a lot of different scenarios.<\/p>\n<p><strong>E-MAIL ASKING FOR ADVICE<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"300\"><\/td>\n<td width=\"500\"><strong>Formal<\/strong><\/td>\n<td width=\"500\"><strong>Informal<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"300\">&nbsp;<\/p>\n<p><strong>Opening remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I am writing to ask if you could help me with\u2026<\/li>\n<li>I would appreciate it if you could give me some advice about\u2026<\/li>\n<li>I am writing to ask for you advice\u2026<\/li>\n<li>I would be grateful if you could offer your advice\u2026<\/li>\n<li>Could you possibly offer your advice\u2026<\/li>\n<li>I wonder if you could help me with a problem\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I\u2019m writing to ask for you advice\u2026<\/li>\n<li>Can you give me your advice\u2026<\/li>\n<li>I\u2019ve got a problem and I need your advice\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\">&nbsp;<\/p>\n<p><strong>Closing remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I would appreciate it if you could give me your advice as soon as possible.<\/li>\n<li>I look forward to receiving your advice.<\/li>\n<li>It would be of great help if you could advise me.<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>What do you think I should do?<\/li>\n<li>Please let me know what you think I should do.<\/li>\n<li>Please tell me what to do.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>E-MAIL GIVING ADVICE<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"300\"><\/td>\n<td width=\"500\"><strong>Formal<\/strong><\/td>\n<td width=\"500\"><strong>Informal<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"300\">&nbsp;<\/p>\n<p><strong>Opening remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Thank you for your E-mail requesting\u2026<\/li>\n<li>I am writing in reply to your E-mail asking for advice about\u2026<\/li>\n<li>I hope the following advice will be of some help to you.<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I just got your E-mail and I think I can help you.<\/li>\n<li>I was sorry to hear about your problem.<\/li>\n<li>Here\u2019s what I think you should do.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\">&nbsp;<\/p>\n<p><strong>Suggestions<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I strongly recommend + Ving\u2026<\/li>\n<li>I would suggest + Ving\u2026<\/li>\n<li>I would advise you to\u2026<\/li>\n<li>You should \/ ought to\u2026<\/li>\n<li>If I were you I would\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Why don\u2019t you\u2026<\/li>\n<li>You should \/ ought to\u2026<\/li>\n<li>It would be a good idea to\u2026<\/li>\n<li>How about + Ving<\/li>\n<li>I think you should\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>Closing remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I hope this will be of help.<\/li>\n<li>I would very much like to know if this was helpful.<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Hope this has helped.<\/li>\n<li>Let me know what happens.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>E-MAIL OF COMPLAINT<\/strong><strong>&nbsp;<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"300\"><\/td>\n<td width=\"500\"><strong>Mild<\/strong><\/td>\n<td width=\"500\"><strong>Strong<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>Opening remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I am writing to complain about\u2026<\/li>\n<li>I am writing to draw your attention to\u2026<\/li>\n<li>I am writing to you in connection with\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I want to express my strong dissatisfaction with\u2026<\/li>\n<li>I feel I must protest\u2026<\/li>\n<li>I feel I must complain about\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>Closing remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I hope \/ assume you will replace\u2026<\/li>\n<li>I trust the situation will improve\u2026<\/li>\n<li>I hope the matter will be resolved.<\/li>\n<li>I hope we can sort this matter out amicably.<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I insist you replace the item at once.<\/li>\n<li>I demand a full refund\u2026<\/li>\n<li>I hope that I will not be forced to take further action.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>E-MAIL OF APOLOGY<\/strong><strong>&nbsp;<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"300\"><\/td>\n<td width=\"500\"><strong>Formal<\/strong><\/td>\n<td width=\"500\"><strong>Informal<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>Opening remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I am writing to apologise for\u2026<\/li>\n<li>I must apologise for\u2026<\/li>\n<li>Please accept my sincerest apologies for\u2026<\/li>\n<li>How can I apologise enough for\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I hope you will understand when I say that\u2026<\/li>\n<li>What can I say, except I\u2019m sorry that\u2026<\/li>\n<li>I\u2019m sorry for\u2026<\/li>\n<li>I owe you an apology\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>Closing remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Once again, sincerest apologies for\u2026<\/li>\n<li>I hope you will accept my apologies.<\/li>\n<li>I hope my apologies will be accepted.<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I hope you believe me when I say how sorry I am\u2026<\/li>\n<li>I can\u2019t tell you how sorry I am\u2026<\/li>\n<li>There is no excuse for\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>E-MAIL OF INVITATION<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"300\"><\/td>\n<td width=\"500\"><strong>Formal<\/strong><\/td>\n<td width=\"500\"><strong>Informal<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>Opening remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>We would be honoured if you\u2026<\/li>\n<li>We cordially invite you to\u2026<\/li>\n<li>Your presence would be appreciated at\u2026<\/li>\n<li>You are invited to attend\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I\u2019m writing to invite you to\u2026<\/li>\n<li>I\u2019d love it if you could come to\u2026<\/li>\n<li>We\u2019re organising a\u2026and would love it if you could come.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>Closing remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>We would be grateful if you could\u2026<\/li>\n<li>Please indicate whether \/ if you will be able to attend\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I hope you\u2019ll be able to make it.<\/li>\n<li>Hope you can come.<\/li>\n<li>Looking forward to seeing you then.<\/li>\n<li>Please let me know as soon as possible.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>E-MAIL REQUESTING INFORMATION<\/strong><strong>&nbsp;<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/td>\n<td width=\"500\"><strong>Formal<\/strong><\/td>\n<td width=\"500\"><strong>Informal<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>Opening remarks<\/strong><\/td>\n<td width=\"500\">\n<ul>\n<li>I am writing in connection with\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I want you to tell me\u2026<\/li>\n<li>Can you let me know\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"500\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>First request<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Could you possibly send\u2026<\/li>\n<li>I would be grateful if you could\u2026<\/li>\n<li>Would it be possible for you to tell me\u2026<\/li>\n<li>I would appreciate some information about\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Can you send me\u2026<\/li>\n<li>Can you tell me\u2026<\/li>\n<li>I want to know\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>Further requests<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Could you also please send me\u2026<\/li>\n<li>Another matter I need information on is\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Can you also find out\u2026<\/li>\n<li>I also want to know\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>Closing remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I look forward to receiving\u2026<\/li>\n<li>I would appreciate it if you could inform me as soon as possible.<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Please let me know\u2026<\/li>\n<li>Send me the details\u2026<\/li>\n<li>Tell me soon\u2026<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>E-MAIL GIVING INFORMATION<\/strong><strong>&nbsp;<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/td>\n<td width=\"500\"><strong>Formal<\/strong><\/td>\n<td width=\"500\"><strong>Informal<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong>Opening remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I am writing in reply to your E-mail asking for information about\u2026<\/li>\n<li>I am writing to inform you about\u2026<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>You wanted me to tell you a few things about\u2026<\/li>\n<li>You wanted me to tell you a few things about..<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><strong>&nbsp;<\/strong><\/p>\n<p><strong>Closing remarks<\/strong><\/p>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>Please do not hesitate to contact me if you have any further questions.<\/li>\n<\/ul>\n<ul>\n<li>I hope I have answered all your questions.<\/li>\n<\/ul>\n<\/td>\n<td width=\"500\">\n<ul>\n<li>I hope this will help you.<\/li>\n<li>Let me know if you need any more help.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><\/h4>\n<h4>Final Thoughts<\/h4>\n<p>Remember, choosing the correct style and tone is essential to writing an effective e-mail. If you are not sure if you should be formal or informal, then it is better to start by being more formal. Base on the reply you can either continue with formal language or you can transition to less formal expressions.<\/p>\n<p>Try not to be too direct and always thank people for their e-mail. Rushing an e-mail is a bad idea, especially for non-native speakers of English.<\/p>\n<p>Be sure to look at some of our other writing tips and listen to the podcast that accompanies this blog post.<\/p>\n<p>If you want to improve your business English, then check out our professional business English courses.<\/p>\n<p style=\"\">If you found this post helpful then please share it using the share buttons below. Until next time, take care.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Formal &amp; Informal E-mail expressions The importance of writing well So, today we are going to be looking at one of the most frequently asked about topics I get from my subscribers. How can I improve the clarity of my emails and make them more formal? What is the difference between formal and informal language [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_wrapper thrv_text_element\">\t<h2 data-css=\"tve-u-18611abd622\" style=\"\">Formal &amp; Informal E-mail expressions<\/h2><h2 data-css=\"tve-u-18611abff3b\" style=\"color: var(--tcb-skin-color-0)  !important; --tcb-applied-color: var$(--tcb-skin-color-0)  !important;\"><span data-css=\"tve-u-15ec80febeb\" style=\"--tcb-applied-color: var$(--tcb-skin-color-0)  !important;\">The importance of writing well<\/span><\/h2><p>So, today we are going to be looking at one of the most frequently asked about topics I get from my subscribers. How can I improve the clarity of my emails and make them more formal? What is the difference between formal and informal language when writing.<\/p><p>To my dismay, e-mail along with apps like \u201cWhatsapp\u201d, Skype chat, well any messaging client really, have led to an overall decline in the use of forma writing. Nowadays, people are writing emails so frequently that the art of proficient writing is being lost as we seek to reply faster and be more productive.<\/p><p>The importance of writing well cannot be overstated. Secondly, the challenges of writing in a second language also mean that we should pay extra attention to how we write. I have seen one to many times, where people have offended or upset a client or colleague with overly direct, informal or poorly structured emails. Students must remember that in English there is a certain degree of politeness that accompanies oral and written communication and being too direct can sound rude.<\/p><p>So, let\u2019s take a look at what type of language we can use to sound more formal in our email communication. To do this I am going to break the email down into its various parts, and offer you some diverse types of email scenarios.<\/p><h4>Greetings<\/h4><p>It\u2019s important to think about the correct way to address the person you are emailing.<\/p><p><strong>Formal E-mail when we know the name.<\/strong><\/p><p><strong>&nbsp;<\/strong>Dear Mr Smith,<\/p><p>Dear Mrs Smith, (married)<\/p><p>Dear Miss Smith, (single)<\/p><p>Dear Ms Smith, (don\u2019t know)<\/p><p>Yours sincerely,<\/p><p><strong>Formal E-mail when we don\u2019t know the name.<\/strong><\/p><p>Dear Sir\/Madam,<\/p><p>To whom it may concern,<\/p><p>Yours faithfully,<\/p><p><strong>Semi-formal E-mail.<\/strong><\/p><p>Dear Mr\/Mrs Smith,<\/p><p>Love\/Regards\/Best wishes\/Yours,<\/p><p><strong>Informal E-mail.<\/strong><\/p><p><strong>&nbsp;<\/strong>Dear Paul,<\/p><p>Hi Paul,<\/p><p>Hello Paul,<\/p><p>Love\/Regards\/Best wishes\/Yours,<\/p><h4>Body &amp; Closing Remarks<\/h4><p>In the next section, we are going to break down different scenarios. The key to writing effectively is thinking about your audience and the different situations. For example, try and identify what type of e-mail you are writing before you start writing it. This will help you to get the style and tone right.<\/p><p>Below, I am going to look at the body and closing remarks. You will see that there are a lot of different scenarios.<\/p><p><strong>E-MAIL ASKING FOR ADVICE<\/strong><\/p><table><tbody><tr><td width=\"300\"><\/td><td width=\"500\"><strong>Formal<\/strong><br><\/td><td width=\"500\"><strong>Informal<\/strong><br><\/td><\/tr><tr><td width=\"300\">&nbsp;<p><strong>Opening remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I am writing to ask if you could help me with\u2026<\/li><li>I would appreciate it if you could give me some advice about\u2026<\/li><li>I am writing to ask for you advice\u2026<\/li><li>I would be grateful if you could offer your advice\u2026<\/li><li>Could you possibly offer your advice\u2026<\/li><li>I wonder if you could help me with a problem\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>I\u2019m writing to ask for you advice\u2026<\/li><li>Can you give me your advice\u2026<\/li><li>I\u2019ve got a problem and I need your advice\u2026<\/li><\/ul><\/td><\/tr><tr><td width=\"300\">&nbsp;<p><strong>Closing remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I would appreciate it if you could give me your advice as soon as possible.<\/li><li>I look forward to receiving your advice.<\/li><li>It would be of great help if you could advise me.<\/li><\/ul><\/td><td width=\"500\"><ul><li>What do you think I should do?<\/li><li>Please let me know what you think I should do.<\/li><li>Please tell me what to do.<\/li><\/ul><\/td><\/tr><\/tbody><\/table><p><br><\/p><p><strong>E-MAIL GIVING ADVICE<\/strong><\/p><table><tbody><tr><td width=\"300\"><\/td><td width=\"500\"><strong>Formal<\/strong><br><\/td><td width=\"500\"><strong>Informal<\/strong><br><\/td><\/tr><tr><td width=\"300\">&nbsp;<p><strong>Opening remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>Thank you for your E-mail requesting\u2026<\/li><li>I am writing in reply to your E-mail asking for advice about\u2026<\/li><li>I hope the following advice will be of some help to you.<\/li><\/ul><\/td><td width=\"500\"><ul><li>I just got your E-mail and I think I can help you.<\/li><li>I was sorry to hear about your problem.<\/li><li>Here\u2019s what I think you should do.<\/li><\/ul><\/td><\/tr><tr><td width=\"300\">&nbsp;<p><strong>Suggestions<\/strong><\/p><\/td><td width=\"500\"><ul><li>I strongly recommend + Ving\u2026<\/li><li>I would suggest + Ving\u2026<\/li><li>I would advise you to\u2026<\/li><li>You should \/ ought to\u2026<\/li><li>If I were you I would\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>Why don\u2019t you\u2026<\/li><li>You should \/ ought to\u2026<\/li><li>It would be a good idea to\u2026<\/li><li>How about + Ving<\/li><li>I think you should\u2026<\/li><\/ul><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>Closing remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I hope this will be of help.<\/li><li>I would very much like to know if this was helpful.<\/li><\/ul><\/td><td width=\"500\"><ul><li>Hope this has helped.<\/li><li>Let me know what happens.<\/li><\/ul><\/td><\/tr><\/tbody><\/table><p><br><\/p><p><strong>E-MAIL OF COMPLAINT<\/strong><strong>&nbsp;<\/strong><\/p><table><tbody><tr><td width=\"300\"><\/td><td width=\"500\"><strong>Mild<\/strong><br><\/td><td width=\"500\"><strong>Strong<\/strong><br><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>Opening remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I am writing to complain about\u2026<\/li><li>I am writing to draw your attention to\u2026<\/li><li>I am writing to you in connection with\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>I want to express my strong dissatisfaction with\u2026<\/li><li>I feel I must protest\u2026<\/li><li>I feel I must complain about\u2026<\/li><\/ul><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>Closing remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I hope \/ assume you will replace\u2026<\/li><li>I trust the situation will improve\u2026<\/li><li>I hope the matter will be resolved.<\/li><li>I hope we can sort this matter out amicably.<\/li><\/ul><\/td><td width=\"500\"><ul><li>I insist you replace the item at once.<\/li><li>I demand a full refund\u2026<\/li><li>I hope that I will not be forced to take further action.<\/li><\/ul><\/td><\/tr><\/tbody><\/table><p><strong>&nbsp;<\/strong><\/p><p><strong>E-MAIL OF APOLOGY<\/strong><strong>&nbsp;<\/strong><\/p><table><tbody><tr><td width=\"300\"><\/td><td width=\"500\"><strong>Formal<\/strong><br><\/td><td width=\"500\"><strong>Informal<\/strong><br><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Opening remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I am writing to apologise for\u2026<\/li><li>I must apologise for\u2026<\/li><li>Please accept my sincerest apologies for\u2026<\/li><li>How can I apologise enough for\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>I hope you will understand when I say that\u2026<\/li><li>What can I say, except I\u2019m sorry that\u2026<\/li><li>I\u2019m sorry for\u2026<\/li><li>I owe you an apology\u2026<\/li><\/ul><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>Closing remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>Once again, sincerest apologies for\u2026<\/li><li>I hope you will accept my apologies.<\/li><li>I hope my apologies will be accepted.<\/li><\/ul><\/td><td width=\"500\"><ul><li>I hope you believe me when I say how sorry I am\u2026<\/li><li>I can\u2019t tell you how sorry I am\u2026<\/li><li>There is no excuse for\u2026<\/li><\/ul><\/td><\/tr><\/tbody><\/table><p><br><\/p><p><strong>E-MAIL OF INVITATION<\/strong><\/p><table><tbody><tr><td width=\"300\"><\/td><td width=\"500\"><strong>Formal<\/strong><br><\/td><td width=\"500\"><strong>Informal<\/strong><br><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Opening remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>We would be honoured if you\u2026<\/li><li>We cordially invite you to\u2026<\/li><li>Your presence would be appreciated at\u2026<\/li><li>You are invited to attend\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>I\u2019m writing to invite you to\u2026<\/li><li>I\u2019d love it if you could come to\u2026<\/li><li>We\u2019re organising a\u2026and would love it if you could come.<\/li><\/ul><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>Closing remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>We would be grateful if you could\u2026<\/li><li>Please indicate whether \/ if you will be able to attend\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>I hope you\u2019ll be able to make it.<\/li><li>Hope you can come.<\/li><li>Looking forward to seeing you then.<\/li><li>Please let me know as soon as possible.<\/li><\/ul><\/td><\/tr><\/tbody><\/table><p><strong>&nbsp;<\/strong><\/p><p><strong>E-MAIL REQUESTING INFORMATION<\/strong><strong>&nbsp;<\/strong><\/p><table><tbody><tr><td width=\"300\"><strong>&nbsp;<\/strong><br><\/td><td width=\"500\"><strong>Formal<\/strong><br><\/td><td width=\"500\"><strong>Informal<\/strong><br><\/td><\/tr><tr><td width=\"300\"><strong>Opening remarks<\/strong><br><\/td><td width=\"500\"><ul><li>I am writing in connection with\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>I want you to tell me\u2026<\/li><li>Can you let me know\u2026<\/li><\/ul><\/td><\/tr><tr><td width=\"500\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>First request<\/strong><\/p><\/td><td width=\"500\"><ul><li>Could you possibly send\u2026<\/li><li>I would be grateful if you could\u2026<\/li><li>Would it be possible for you to tell me\u2026<\/li><li>I would appreciate some information about\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>Can you send me\u2026<\/li><li>Can you tell me\u2026<\/li><li>I want to know\u2026<\/li><\/ul><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>Further requests<\/strong><\/p><\/td><td width=\"500\"><ul><li>Could you also please send me\u2026<\/li><li>Another matter I need information on is\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>Can you also find out\u2026<\/li><li>I also want to know\u2026<\/li><\/ul><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>Closing remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I look forward to receiving\u2026<\/li><li>I would appreciate it if you could inform me as soon as possible.<\/li><\/ul><\/td><td width=\"500\"><ul><li>Please let me know\u2026<\/li><li>Send me the details\u2026<\/li><li>Tell me soon\u2026<\/li><\/ul><\/td><\/tr><\/tbody><\/table><p><strong>&nbsp;<\/strong><\/p><p><strong>E-MAIL GIVING INFORMATION<\/strong><strong>&nbsp;<\/strong><\/p><table><tbody><tr><td width=\"300\"><strong>&nbsp;<\/strong><br><\/td><td width=\"500\"><strong>Formal<\/strong><br><\/td><td width=\"500\"><strong>Informal<\/strong><br><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>&nbsp;<\/strong><\/p><p><strong>Opening remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>I am writing in reply to your E-mail asking for information about\u2026<\/li><li>I am writing to inform you about\u2026<\/li><\/ul><\/td><td width=\"500\"><ul><li>You wanted me to tell you a few things about\u2026<\/li><li>You wanted me to tell you a few things about..<\/li><\/ul><\/td><\/tr><tr><td width=\"300\"><strong>&nbsp;<\/strong><p><strong>Closing remarks<\/strong><\/p><\/td><td width=\"500\"><ul><li>Please do not hesitate to contact me if you have any further questions.<\/li><\/ul><ul><li>I hope I have answered all your questions.<\/li><\/ul><\/td><td width=\"500\"><ul><li>I hope this will help you.<\/li><li>Let me know if you need any more help.<\/li><\/ul><\/td><\/tr><\/tbody><\/table><h4><br><\/h4><h4>Final Thoughts<\/h4><p>Remember, choosing the correct style and tone is essential to writing an effective e-mail. If you are not sure if you should be formal or informal, then it is better to start by being more formal. Base on the reply you can either continue with formal language or you can transition to less formal expressions.<\/p><p>Try not to be too direct and always thank people for their e-mail. Rushing an e-mail is a bad idea, especially for non-native speakers of English.<\/p><p>Be sure to look at some of our other writing tips and listen to the podcast that accompanies this blog post.<\/p><p>If you want to improve your business English, then check out our professional business English courses.<\/p><p data-css=\"tve-u-18611ac6baf\" style=\"\">If you found this post helpful then please share it using the share buttons below. Until next time, take care.<\/p><\/div><div class=\"thrv_wrapper thrv_facebook_comments tve_draggable\">\n\t<div class=\"tve-fb-comments\" data-colorscheme=\"light\" data-numposts=\"20\" data-order-by=\"social\" data-href=\"\" data-fb-moderator-ids=\"\"><\/div>\n<\/div><div class=\"thrv_wrapper thrv_lead_generation tve-lead-generation-template tcb-local-vars-root tve-color-set tcb-file-style-applied\" data-connection=\"api\" id=\"lg-ldmyhcsg\" data-templateconfig=\"{&quot;checkbox&quot;:{&quot;option&quot;:{&quot;data-value&quot;:&quot;style-2&quot;}},&quot;radio&quot;:{&quot;option&quot;:{&quot;data-value&quot;:&quot;style-1&quot;}},&quot;select&quot;:{&quot;_class&quot;:&quot;&quot;,&quot;data-show-placeholder&quot;:&quot;1&quot;,&quot;data-style&quot;:&quot;style-1&quot;,&quot;data-icon&quot;:&quot;style_1&quot;}}\" data-css=\"tve-u-18611ace501\" tcb-template-name=\"Opt-in Form 01\" tcb-template-id=\"61061\" data-keep-css_id=\"1\" style=\"\" data-element-name=\"Form\" data-settings-id=\"4278\" data-form-settings=\"__TCB_FORM__{&quot;v&quot;:1,&quot;apis&quot;:{},&quot;extra&quot;:{},&quot;captcha&quot;:0,&quot;custom_tags&quot;:{},&quot;inputs&quot;:{&quot;name&quot;:{&quot;id&quot;:&quot;name&quot;,&quot;label&quot;:&quot;name&quot;,&quot;type&quot;:&quot;name&quot;},&quot;email&quot;:{&quot;id&quot;:&quot;email&quot;,&quot;label&quot;:&quot;email&quot;,&quot;type&quot;:&quot;email&quot;}},&quot;form_identifier&quot;:&quot;formal-amp-informal-e-mail-expressions-form-ez6f5w&quot;,&quot;form_type&quot;:&quot;lead_generation&quot;}__TCB_FORM__\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"f8a6d\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default\",\"value\":{\"colors\":{\"f8a6d\":{\"val\":\"var(--tcb-skin-color-0)\"}},\"gradients\":[]},\"original\":{\"colors\":{\"f8a6d\":{\"val\":\"rgb(47, 138, 229)\",\"hsl\":{\"h\":210,\"s\":0.77,\"l\":0.54,\"a\":1}}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div><input type=\"hidden\" class=\"tve-lg-err-msg\" value=\"{&quot;email&quot;:&quot;Email address invalid&quot;,&quot;phone&quot;:&quot;Phone number invalid&quot;,&quot;password&quot;:&quot;Password invalid&quot;,&quot;passwordmismatch&quot;:&quot;Password mismatch error&quot;,&quot;required&quot;:&quot;Required field missing&quot;}\">\n\t<div class=\"thrv_lead_generation_container tve_clearfix\">\n\t\t<form action=\"#\" method=\"post\" novalidate=\"novalidate\" autocomplete=\"new-password\">\n\t\t\t<div class=\"tve_lead_generated_inputs_container tve_clearfix\">\n\t\t\t\t<div class=\"tve_lg_input_container tve_lg_input tve_lg_regular_input tcb-plain-text tcb-no-clone\" data-selector=\"#lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item)\" data-css=\"tve-u-18611ace404\" data-label=\"tve-lg-172a8ef6ffa\" style=\"--tve-font-size:14px;\" data-tcb_hover_state_parent=\"\">\n\t\t\t\t\t<input class=\"tcb-plain-text\" type=\"text\" data-field=\"name\" name=\"name\" placeholder=\"Name\" data-placeholder=\"Name\" style=\"border-radius: 0px; overflow: hidden;\" data-required=\"0\" data-validation=\"\">\n\t\t\t\t<\/div><div class=\"tve_lg_input_container tve_lg_input tve_lg_regular_input tcb-plain-text tcb-no-clone tcb-no-delete\" data-selector=\"#lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item)\" data-css=\"tve-u-18611ace405\" data-label=\"tve-lg-17313d257ed\" style=\"--tve-font-size:14px;\" data-tcb_hover_state_parent=\"\">\n\t\t\t\t\t<input class=\"tcb-plain-text\" type=\"email\" data-field=\"email\" data-required=\"1\" data-validation=\"email\" name=\"email\" placeholder=\"Email\" data-placeholder=\"Email\" style=\"border-radius: 0px; overflow: hidden;\">\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"thrv_wrapper tve-form-button tcb-local-vars-root tcb-flip tcb-with-icon tve-color-set\" data-tcb_hover_state_parent=\"\" data-selector=\"#lg-ldmyhcsg .tve-form-button\" data-button-style=\"btn-tpl-58334\" data-css=\"tve-u-18611ace406\" style=\"--tve-letter-spacing:2px;\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"34f05\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default Palette\",\"value\":{\"colors\":{\"34f05\":{\"val\":\"var(--tcb-local-color-f8a6d)\"}},\"gradients\":[]},\"original\":{\"colors\":{\"34f05\":{\"val\":\"rgb(19, 114, 211)\",\"hsl\":{\"h\":210,\"s\":0.83,\"l\":0.45}}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<a href=\"#\" class=\"tcb-button-link tve-form-button-submit tcb-plain-text\" style=\"\"><span class=\"tcb-button-icon\" style=\"\">\n\t<div class=\"thrv_wrapper thrv_icon tve_no_drag tve_no_icons tcb-icon-inherit-style tcb-local-vars-root tcb-icon-display\" data-css=\"tve-u-18611ace407\" data-tcb_hover_state_parent=\"\" style=\"\"><svg class=\"tcb-icon\" viewBox=\"0 0 24 24\" data-id=\"icon-trending_flat-solid\" data-name=\"\"><path fill=\"none\" d=\"M0 0h24v24H0V0z\"><\/path><path d=\"M21.65 11.65l-2.79-2.79c-.32-.32-.86-.1-.86.35V11H4c-.55 0-1 .45-1 1s.45 1 1 1h14v1.79c0 .45.54.67.85.35l2.79-2.79c.2-.19.2-.51.01-.7z\"><\/path><\/svg><\/div>\n<\/span>\n\n\t\t\t\t\t\t<span class=\"tcb-button-texts\" style=\"\"><span class=\"tcb-button-text thrv-inline-text\" style=\"\">Join out wonderful community<\/span><\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t<input type=\"submit\" style=\"display: none !important;\">\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<input id=\"_submit_option\" type=\"hidden\" name=\"_submit_option\" value=\"redirect\">\n\t\t\t<input id=\"_sendParams\" type=\"hidden\" name=\"_sendParams\" value=\"1\">\n\t\t\t<input id=\"_back_url\" type=\"hidden\" name=\"_back_url\" value=\"#\">\n\t\t<input type=\"hidden\" id=\"tve_mapping\" name=\"tve_mapping\" value=\"YTowOnt9\"><input type=\"hidden\" id=\"tve_labels\" name=\"tve_labels\" value=\"YToyOntzOjQ6Im5hbWUiO3M6NDoiTmFtZSI7czo1OiJlbWFpbCI7czo1OiJFbWFpbCI7fQ==\"><\/form>\n\t<\/div>\n<\/div>","tve_custom_css":"@media (min-width: 300px){:not(#tve) [data-css=\"tve-u-18611abd622\"] { font-size: 34px !important; }:not(#tve) [data-css=\"tve-u-18611abff3b\"] { font-size: 34px !important; }:not(#tve) [data-css=\"tve-u-18611ac6baf\"] { color: var(--tcb-skin-color-0) !important; --tcb-applied-color: var$(--tcb-skin-color-0) !important; --tve-applied-color: var$(--tcb-skin-color-0) !important; }:not(#tve) [data-css=\"tve-u-18611ace406\"] .tcb-button-link span { font-weight: var(--tve-font-weight,var(--g-bold-weight,bold)); color: var(--tve-color,rgb(255,255,255)); --tcb-applied-color: rgb(255,255,255); }[data-css=\"tve-u-18611ace406\"] { --tve-font-weight: var(--g-bold-weight,bold); --tve-letter-spacing: 2px; --tcb-local-color-2818e: rgb(19,114,211); --tve-color: rgb(255,255,255); --tcb-local-color-34f05: rgb(19,114,211); }[data-css=\"tve-u-18611ace406\"] .tcb-button-link { letter-spacing: var(--tve-letter-spacing,2px); padding: 18px !important; background-color: var(--tcb-local-color-34f05)  !important; background-image: none !important; }:not(#tve) [data-css=\"tve-u-18611ace406\"]:hover .tcb-button-link { background-image: linear-gradient(rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0.08)) !important; 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--tve-font-weight: var(--g-bold-weight,bold); --tve-text-transform: uppercase; --tve-line-height: 1px; margin-top: 20px !important; margin-bottom: 0px !important; min-width: 100% !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item) input, :not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item) textarea { border: medium none; --tve-applied-border: none; padding: 18px 14px !important; background-color: rgb(248, 248, 248) !important; --tve-applied-background-color: rgb(248,248,248)    !important; background-image: none !important; --tve-applied-background-image: none    !important; }#lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item) { --tcb-local-color-30800: rgb(47,138,229); --tcb-local-color-f2bba: rgba(59,156,253,0.1); --tcb-local-color-f83d7: rgba(59,156,253,0.25); --tcb-local-color-trewq: rgba(59,156,253,0.3); --tcb-local-color-3d798: rgba(59,156,253,0.4); --tcb-local-color-poiuy: rgba(59,156,253,0.6); --tcb-local-color-418a6: rgba(59,156,253,0.12); --tcb-local-color-a941t: rgba(59,156,253,0.05); --tcb-local-color-1ad9d: rgba(46,204,96,0.1); --tcb-local-color-2dbcc: rgb(131,188,123); border: medium none; --tve-applied-border: none; border-radius: 0px; overflow: hidden; --tve-font-size: 14px; --tve-color: rgba(0,0,0,0.75); --tve-applied---tve-color: rgba(0,0,0,0.75); --row-height: 46px; box-shadow: none; --tve-applied-box-shadow: none; background-color: rgb(248, 248, 248) !important; --tve-applied-background-color: rgb(248,248,248)    !important; padding: 18px 14px !important; margin-top: 10px !important; margin-bottom: 10px !important; }#lg-ldmyhcsg .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) { --tcb-local-color-30800: rgb(47,138,229); --tcb-local-color-f2bba: rgba(59,156,253,0.1); --tcb-local-color-trewq: rgba(59,156,253,0.3); --tcb-local-color-frty6: rgba(59,156,253,0.45); --tcb-local-color-flktr: rgba(59,156,253,0.8); --tve-font-size: 14px; --tve-color: rgb(17,17,17); --tve-applied---tve-color: rgb(17,17,17); --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; padding: 10px !important; }#lg-ldmyhcsg .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) .tve-checkmark { --tcb-checkbox-size: 10px; }:not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item) input, :not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item) textarea, :not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item) ::placeholder { font-size: var(--tve-font-size,14px); --tcb-applied-color: rgba(0,0,0,0.75); font-weight: var(--tve-font-weight,var(--g-regular-weight,normal)); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); color: var(--tve-color,rgba(0,0,0,0.75))    !important; --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.75))    !important; }#lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item) { --tve-font-size: 14px; --tve-color: rgba(0,0,0,0.75); --tve-applied---tve-color: rgba(0,0,0,0.75); --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; margin: 10px 0px; }:not(#tve) #lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item) span { font-size: var(--tve-font-size,14px); color: var(--tve-color,rgba(0,0,0,0.75)); --tve-applied-color: var$(--tve-color,rgba(0,0,0,0.75)); --tcb-applied-color: rgba(0,0,0,0.75); }:not(#tve) #lg-ldmyhcsg .tve-form-button .tcb-button-link { line-height: var(--tve-line-height,1px); font-size: var(--tve-font-size,12px)    !important; }:not(#tve) #lg-ldmyhcsg .tve-form-button .tcb-button-link span { font-weight: var(--tve-font-weight,var(--g-bold-weight,bold)); text-transform: var(--tve-text-transform,uppercase); }:not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover input, :not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover textarea, :not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover ::placeholder { color: var(--tve-color,rgb(0,0,0))    !important; --tve-applied-color: var$(--tve-color,rgb(0,0,0))    !important; --tcb-applied-color: rgb(0,0,0)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover { --tve-color: rgb(0,0,0)    !important; --tve-applied---tve-color: rgb(0,0,0)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item):hover span { color: var(--tve-color,rgb(0,0,0))    !important; --tve-applied-color: var$(--tve-color,rgb(0,0,0))    !important; --tcb-applied-color: rgb(0,0,0)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item):hover { --tve-color: rgb(0,0,0)    !important; --tve-applied---tve-color: rgb(0,0,0)    !important; background-color: rgb(248, 248, 248) !important; --tve-applied-background-color: rgb(248,248,248)    !important; background-image: linear-gradient(rgba(255, 255, 255, 0.2), rgba(255, 255, 255, 0.2)) !important; background-size: auto !important; background-position: 50% 50% !important; background-attachment: scroll !important; background-repeat: no-repeat !important; --tve-applied-background-image: linear-gradient(rgba(255,255,255,0.2),rgba(255,255,255,0.2))    !important; }#lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-list:not(.tcb-excluded-from-group-item) { border: medium none !important; --tve-applied-border: none    !important; padding-bottom: 14px !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover input, :not(#tve) #lg-ldmyhcsg .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover textarea { background-color: rgb(248, 248, 248) !important; --tve-applied-background-color: rgb(248,248,248)    !important; background-image: linear-gradient(rgba(255, 255, 255, 0.2), rgba(255, 255, 255, 0.2)) !important; background-size: auto !important; background-position: 0% 0% !important; background-attachment: scroll !important; background-repeat: repeat !important; --tve-applied-background-image: linear-gradient(rgba(255,255,255,0.2),rgba(255,255,255,0.2))    !important; }#lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item) { --tcb-local-color-30800: rgb(47,138,229); --tcb-local-color-f2bba: rgba(59,156,253,0.1); --tcb-local-color-trewq: rgba(59,156,253,0.3); --tcb-local-color-frty6: rgba(59,156,253,0.45); --tcb-local-color-flktr: rgba(59,156,253,0.8); --tve-font-size: 14px; --tve-color: rgb(17,17,17); --tve-applied---tve-color: rgb(17,17,17); --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: Arial,Helvetica,sans-serif; padding: 10px !important; }#lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item) .tve-checkmark { --tcb-radio-size: 10px; }:not(#tve) #lg-ldmyhcsg .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) .tve-input-option-text { --tcb-applied-color: rgb(17,17,17); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); font-size: var(--tve-font-size,14px)    !important; color: var(--tve-color,rgb(17,17,17))    !important; --tve-applied-color: var$(--tve-color,rgb(17,17,17))    !important; font-weight: var(--tve-font-weight,var(--g-regular-weight,normal) )    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item) .tve-input-option-text { --tcb-applied-color: rgb(17,17,17); font-family: var(--tve-font-family,Arial,Helvetica,sans-serif); font-size: var(--tve-font-size,14px)    !important; color: var(--tve-color,rgb(17,17,17))    !important; --tve-applied-color: var$(--tve-color,rgb(17,17,17))    !important; font-weight: var(--tve-font-weight,var(--g-regular-weight,normal) )    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item):hover .tve-input-option-text { color: var(--tve-color,rgb(17,17,17))    !important; --tve-applied-color: var$(--tve-color,rgb(17,17,17))    !important; --tcb-applied-color: rgb(17,17,17)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item):hover { --tve-color: rgb(17,17,17)    !important; --tve-applied---tve-color: rgb(17,17,17)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item):hover .tve-input-option-text { color: var(--tve-color,rgb(17,17,17))    !important; --tve-applied-color: var$(--tve-color,rgb(17,17,17))    !important; --tcb-applied-color: rgb(17,17,17)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item):hover { --tve-color: rgb(17,17,17)    !important; --tve-applied---tve-color: rgb(17,17,17)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded .tve-input-option-text { --tcb-applied-color: var$(--tcb-local-color-f8a6d); color: var(--tve-color,var(--tcb-local-color-f8a6d))    !important; --tve-applied-color: var$(--tve-color,var$(--tcb-local-color-f8a6d))    !important; }#lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded { --tve-color: var(--tcb-local-color-f8a6d); --tve-applied---tve-color: var$(--tcb-local-color-f8a6d); }:not(#tve) #lg-ldmyhcsg .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded .tve-input-option-text { --tcb-applied-color: var$(--tcb-local-color-f8a6d); color: var(--tve-color,var(--tcb-local-color-f8a6d))    !important; --tve-applied-color: var$(--tve-color,var$(--tcb-local-color-f8a6d))    !important; }#lg-ldmyhcsg .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item).tve-state-expanded { --tve-color: var(--tcb-local-color-f8a6d); --tve-applied---tve-color: var$(--tcb-local-color-f8a6d); }#lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item).tve-state-expanded { --row-height: 59px; --tve-color: rgb(17,17,17); --tve-applied---tve-color: rgb(17,17,17); box-shadow: none; --tve-applied-box-shadow: none; }:not(#tve) #lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item).tve-state-expanded span { color: var(--tve-color,rgb(17,17,17)); --tve-applied-color: var$(--tve-color,rgb(17,17,17)); --tcb-applied-color: rgb(17,17,17); }:not(#tve) #lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item) .tve-input-option-text { --tcb-applied-color: rgb(15,15,15); font-family: var(--tve-font-family,inherit); color: var(--tve-color,rgb(15,15,15))    !important; --tve-applied-color: var$(--tve-color,rgb(15,15,15))    !important; font-size: var(--tve-font-size,14px)    !important; font-weight: var(--tve-font-weight,var(--g-regular-weight,normal) )    !important; line-height: var(--tve-line-height,1.6em)    !important; }#lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item) { --tve-color: rgb(15,15,15); --tve-applied---tve-color: rgb(15,15,15); --tve-font-size: 14px; --tve-font-weight: var(--g-regular-weight,normal); --tve-font-family: inherit; --g-regular-weight: var(--tve-font-weight,var(--g-regular-weight,normal) ); --tve-line-height: 1.6em; padding: 12px !important; }#lg-ldmyhcsg .thrv_text_element[data-label-for]:not(.tcb-excluded-from-group-item) { margin-top: 10px !important; }#lg-ldmyhcsg .tve_lg_radio:not(.tcb-excluded-from-group-item) { margin-bottom: 14px !important; margin-top: 14px !important; padding-left: 0px !important; padding-right: 0px !important; }:not(#tve) #lg-ldmyhcsg .thrv_text_element[data-label-for]:not(.tcb-excluded-from-group-item) .tcb-plain-text { letter-spacing: 2px; font-family: Arial, Helvetica, sans-serif !important; font-weight: var(--g-regular-weight,normal)    !important; font-size: 12px !important; text-transform: uppercase !important; color: rgb(126, 126, 126) !important; --tcb-applied-color: rgb(126,126,126)    !important; --tve-applied-color: rgb(126,126,126)    !important; }#lg-ldmyhcsg .tve_lg_file > .tve-content-box-background { box-shadow: none; --tve-applied-box-shadow: none; border: medium none !important; --tve-applied-border: none    !important; background-color: rgb(248, 248, 248) !important; --tve-applied-background-color: rgb(248,248,248)    !important; }#lg-ldmyhcsg .tve_lg_file { padding: 20px !important; }#lg-ldmyhcsg .tcb-default-upload-icon { --tcb-local-color-icon: rgb(132,132,132); --tcb-local-color-var: rgb(132,132,132); font-size: 30px; width: 30px; height: 30px; --tve-icon-size: 30px; border: medium none; border-radius: 0px; --tve-applied-border: none; background-size: auto; background-attachment: scroll, scroll, scroll; background-position: 50% 50%; background-repeat: no-repeat; overflow: hidden; padding: 0px !important; background-image: none !important; --tve-applied-background-image: none    !important; background-color: transparent !important; --tve-applied-background-color: transparent    !important; margin-bottom: 10px !important; }:not(#tve) #lg-ldmyhcsg .tcb-default-upload-icon > :first-child { color: rgb(132, 132, 132); --tve-applied-color: rgb(132,132,132); }:not(#tve) #lg-ldmyhcsg .tcb-file-upload-btn .tcb-button-link span { font-weight: var(--tve-font-weight,var(--g-bold-weight,bold)); color: var(--tve-color,rgb(255,255,255)); --tcb-applied-color: rgb(255,255,255); text-transform: var(--tve-text-transform,uppercase); }#lg-ldmyhcsg .tcb-file-upload-btn { --tve-font-weight: var(--g-bold-weight,bold); --tve-letter-spacing: 2px; --tcb-local-color-2818e: rgb(19,114,211); --tve-color: rgb(255,255,255); --tcb-local-color-34f05: rgb(19,114,211); float: none; --tve-font-size: 10px; --tve-text-transform: uppercase; margin-left: auto !important; margin-right: auto !important; }#lg-ldmyhcsg .tcb-file-upload-btn .tcb-button-link { letter-spacing: var(--tve-letter-spacing,2px); padding: 18px 35px !important; background-color: var(--tcb-local-color-f8a6d)    !important; background-image: none !important; --tve-applied-background-color: var$(--tcb-local-color-f8a6d)    !important; }:not(#tve) #lg-ldmyhcsg .tcb-file-upload-btn:hover .tcb-button-link { background-image: linear-gradient(rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0.08)) !important; background-size: auto !important; background-position: 50% 50% !important; background-attachment: scroll !important; background-repeat: no-repeat !important; background-color: var(--tcb-local-color-f8a6d)    !important; --tve-applied-background-color: var$(--tcb-local-color-f8a6d)    !important; }:not(#tve) #lg-ldmyhcsg .tcb-file-upload-btn .tcb-button-link { font-size: var(--tve-font-size,10px)    !important; }#lg-ldmyhcsg .tve_lg_file.tve-state-active > .tve-content-box-background { background-image: linear-gradient(rgba(255, 255, 255, 0.2), rgba(255, 255, 255, 0.2)) !important; background-size: auto !important; background-position: 50% 50% !important; background-attachment: scroll !important; background-repeat: no-repeat !important; --tve-applied-background-image: linear-gradient(rgba(255,255,255,0.2),rgba(255,255,255,0.2))    !important; }:not(#tve) #lg-ldmyhcsg .tcb-default-upload-text .tcb-plain-text { font-size: 15px !important; font-weight: var(--g-regular-weight,normal)    !important; color: rgb(110, 110, 110) !important; --tcb-applied-color: rgb(110,110,110)    !important; --tve-applied-color: rgb(110,110,110)    !important; }#lg-ldmyhcsg .tcb-default-upload-text { margin-bottom: 20px !important; }#lg-ldmyhcsg .tve-form-button .tcb-button-link { background-color: var(--tcb-local-color-f8a6d)    !important; --tve-applied-background-color: var$(--tcb-local-color-f8a6d)    !important; }:not(#tve) #lg-ldmyhcsg .tve-form-button:hover .tcb-button-link { background-color: var(--tcb-local-color-f8a6d)    !important; --tve-applied-background-color: var$(--tcb-local-color-f8a6d)    !important; }:not(#tve) #lg-ldmyhcsg .tve_lg_dropdown:not(.tcb-excluded-from-group-item) .tve-lg-dropdown-option:not(.tcb-excluded-from-group-item):hover { background-color: rgb(248, 248, 248) !important; 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